Hi – I’m Mark Williams. A few years ago, I set up Wyeden to free myself from the life of a Corporate Soldier to do the things I really enjoy doing…Working Together, Making a Difference, Making an Impact…to clients’ Business IT Application Solutions delivery challenges.

Through Wyeden, I provide Business & IT Project / Change Consultancy, Delivery and Training Services. I'm supported by Jayne, who provides the Operational & Admin activities. Over the years I’ve built up a small trusted set ofassociates to help with delivery, for example… I’ve a partnership with www.gethynellis.com to provide affordable Microsoft SQL Server & Azure solutions and now Dynamics 365 Solutions and Training to help SME’s get the most of their investment.

Mine and Gethyn’s view is that SME’s need the same technology as larger corporates however often find it difficult to justify either the full-time or project skills to optimise and enhance their SQL Server database & Azure investment. Our goal is to provide this expert skill at an affordable price to do just that.

 

In my early career I spent c10 years in IT Solutions Sales, gaining considerable commercial, solutions and stakeholder management experience. I switched to Delivery and c25 years later, now have c10 years’ experience delivering Suppliers’ Solutions to Clients and 10+ years’ experience Implementing Solutions and Embedding Change for Clients.

 

As a result, I'm now a highly versatile “all-rounder”, equally comfortable operating at Project, Programme or Solutions Lead, with a collaborative approach and a proven ability to bridge Business and IT, particularly on initiatives with “multiple moving parts”.

 

I've considerable Transformation & Delivery knowledge and expertise in:

  • Sales, Service & Finance / Payment Operations solutions e.g. CRM / ERP

  • Channels to Markets e.g. Digital / E-Commerce; Contact Centres; Post & Print

  • Case, Data, Document, Workflow Management

  • Cloud, Infrastructure to support above, e.g. Office 365, Azure, Data Centres, WAN, LAN.

 

and, considerable Consultancy experience in:

  • Programme, Project / Business Strategy Alignment & Assurance

  • Solutions Architecture Roadmaps (e.g. Digital, CRM, Cloud)

  • RFP’s / Supplier Selection

  • Strategic IT & Contract / SLA Reviews.

 

I’ve held Management, Executive and Non-Executive positions, in organisations from small to large, gaining real practical insight into how to help any size meet the challenges of “Keeping the Lights on” and/or Transforming their Operations through innovative use of IT. I’ve experience in Financial Services (Investments, Pensions, Insurance, Banking); Utilities; Public Sector (Housing, Care, Rev's & Ben's, Health, HMRC); Not for Profit (Membership); Legal; ICT and Outsourcing.

If you’d like to chat further, please get in touch.